Field Service Software for Security Systems Integrators

BlueFolder keeps your installation and maintenance teams busy, efficient, and in-sync with easy work order management, scheduling, equipment tracking, and more.

Why Use BlueFolder?

We believe that software should be powerful, yet easy-to-use. That’s exactly what you’ll find with our field service software for commercial security system integrators. In just a few hours you can be up and running with BlueFolder. So if you’re looking for a field service solution that’s incredibly powerful yet incredibly easy to incorporate into your business, you’ve found it.

Maximize Your Efficiency, Increase Revenue,
and Delight Your Customers

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Customer Portal

Customizable portal gives your customers or in-house technicians the ability to quickly issue work requests and receive status notifications, reducing room for error with “status check” communications.

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Assignment and Work Tracking for Field Service

Optimize your techs efficiency and productivity with powerful, easy-to-use work order tools like smart lists, bulk work actions, and recurring jobs.

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Field Service Scheduling

Dispatch notifications immediately update technicians of work changes, while scheduling/calendar integrations automatically update Outlook and/or Google calendar.

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Asset / Equipment Tracking

Easily track the equipment/assets needing service in your facilities with the ability to include photos, user manuals, warranty information, serial numbers and more.

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Field Service Dashboards

Quickly see at a glance work that is behind schedule, completed, and assigned during a given timeframe, job costing and profitability, and more with customizable dashboards and reports.

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Customization and Security

Easily manage user rights and create admins as well as keep an audit trail of all interactions and work statuses during the lifecycle of work orders.

Trust Our Experience

We've been making field service software for excellent service organizations like yours since 2005!

12.6+ Million

Work Orders

Over $4 Billion

Billable Services Tracked

30+ Thousand

Active Users

Adapt BlueFolder to Your Unique Needs
with Easy Customization and Seamless Integrations

Service companies differ in size, complexity, and feature requirements depending on the industries they serve. Our field service software is highly customizable and features a powerful API along with seamless integrations with QuickBooks®, FreshBooks, and Xero accounting software, making it a great service management solution for small businesses with just a few users and larger companies alike.

Custom Fields

Use BlueFolder’s work order custom fields to help you record, display and report on specific data per work order. Custom field types include text (any type of data), lists (a set of values users must pick), dates, numbers, and yes/no fields (checkboxes used for true/false values).

Workflow Automation

BlueFolder’s Work Order Software features are highly customizable, allowing you to create workflows specific to your unique needs. The ability to change work order status colors, generate automated status changes, use default values for assignment completion, and specify how work orders behave based on technician permissions, gives you complete control over how work is managed and completed.

*Customizable work order status colors available with Pro Plus and Enterprise Plans*

Field Service Software Compatible with QuickBooks®

BlueFolder’s Field Service Software is highly customizable and highly compatible with third party accounting solutions including QuickBooks®, Xero, and FreshBooks. And, our API gives you even more power to connect with other solutions.