Equipment Maintenance Software
Having asset information in one, easy-to-access location drastically improves efficiency, and helps you increase equipment uptime. Scheduling preventive maintenance, tracking serial numbers, warranties, service histories, and more is easy with BlueFolder.
Impress your customers with accurate service history and detailed information tracking on all the equipment you service.
Maximize your equipment/asset management
BlueFolder’s software makes it easy to maximize your equipment/asset management, providing everything you need to efficiently complete your work orders:
- Easily adapts to recurring service maintenance and maintenance repairs.
- Improves visibility and accountability.
- Customizable to fit your team’s processes.
Leverage Powerful and Customizable
Equipment Maintenance Features
BlueFolder reminds you when an asset/equipment item is due for service. Easily create a new work order for the service and reset the next service date to be reminded again the next time service is due.
Keep track of customer equipment/assets. Track serial numbers, manufacturer and model information, warranty expiration, and more. Unlimited custom fields allow you to track assets specific to your business.
Import / Export
Importing existing equipment lists and data from another source to BlueFolder is an easy, seamless process. Import both tab-delimited (.txt) files as well as comma-delimited (.csv) files. BlueFolder also gives you the option to export equipment data.
BlueFolder’s equipment maintenance software gives you instant access to each customer’s service history with just a few clicks, making your team look organized and efficient while simultaneously enabling them to deliver excellent service.
Customer Portal View
Allow your customers to view the equipment you service on their behalf inside the portal, including locations, models and serial numbers.
Upload user manuals, photos, or other file attachments to any assets/equipment.
BlueFolder’s Equipment Maintenance Software Features are Customizable to Your Processes
Service Dashboard and Custom Reports
BlueFolder’s customizable reports and editable service dashboard are powerful tools that help you maximize your equipment/asset management by:
- Identifying equipment replacement sales opportunities.
- Providing visibility into items that are past due for service or have upcoming service.
- Quickly access other equipment information such as equipment location, serial numbers, model numbers, and more.
Customizable Equipment Fields
BlueFolder comes with nine, built in equipment data fields including Item Name, Status, Type, Manufacturer Name, Model Number, Serial Number, Location, Next Service Date, and Service Interval (the amount of time between service dates). However, Custom Equipment fields give you the freedom to track information for equipment that is specific to your industry.
REAL Results from Happy Clients
Decrease in "status check communications"
Annual revenue increase
Boost in billing first three months
Dispatch Service Techs to the Field with Everything They Need to Process Work Orders
Your field service technicians and maintenance crews are always on the go. Give them what they need to make their service calls go smoother (and faster – with fewer mistakes).
From their mobile device, they can easily:
- Manage & update work orders
- Attach “before & after” photos
- Capture customer signatures
- View and complete assignments
- Record billable activities
- Access customer service history
- View equipment maintenance history
- Pull up directions in Google Maps
- And much more!
Robust Customization Easily Adapts to Your Business Needs and the Way You Work
BlueFolder’s Field Service Management Software features are highly customizable, allowing you to create workflows specific to your unique needs so you have complete control over how work it is managed and completed.
Create workflows specific to your unique needs. Create custom work order status values, color-coding, generate automated status changes, and set default status values for specific events.
Billable Labor, Materials & Expenses
Activity Logs & Audits
Built for Commercial, Industrial & Residential Service Organizations
BlueFolder was built for field service teams, by field service professionals. Our core principle is that software should be powerful, yet easy-to-use. In fact, most organizations are able to get up and running in just a few hours.
Use BlueFolder’s customizable equipment maintenance software to help you record, display and report on data specific to your industry:
Earning the Trust of Field Service Teams since 2005
BlueFolder’s field service customer portal brings value to service teams and improves the customer experience:
“We try to be proactive, so the customer doesn’t get a complaint [about their gym equipment]. And that is why BlueFolder is the fundamental program we use day to day.”
PRONTO GYM SERVICES, INC.
“We’ve used BlueFolder for three years, have 30 techs, and love it.
Creating work orders is super fast and easily searchable afterward. Customer service reps are fast and friendly.”
NORTHWEST ELECTRIC SOLAR
“I have found your company to be outstanding in service and customer care. So many services promise so many things; BlueFolder actually delivers! Thank You for helping me run my business better!”
“This is definitely an easier system than ones that I have dealt with from the previous companies.”
PRESIDENT, TROPIC AIR
“The Web-based aspect of BlueFolder was key for us. We can get the information from any location and that’s important to us. It limits the needless calls back to the office because sales and service reps can find it on their own.”
SENIOR VICE PRESIDENT, HYDROWORX
“I like it because it’s web-based and not specific to any platform. BlueFolder works on any laptop, mobile device, and browser that we use.”
VICE PRESIDENT OF SALES, PROBLEU
Ready to See How BlueFolder Can Help You?
Start your free trial or schedule a demo today!