After Sales Service Software
Providing top-tier service and support for the equipment sold by your company is imperative. Give your service teams the work order and maintenance tracking features to get ahead and stay ahead.
Equipment & Assets
Dispatch & Scheduling
Billing & Contracts
Reporting & Dashboards
Integrations & API
Why BlueFolder for After Sales Service Service?
A core principle at BlueFolder is that software should be powerful, yet easy-to-use. That’s exactly what you’ll find with our solution for manufacturer service groups. In fact, most organizations are able to get up and running in just a few hours.
Easy-to-Use, Powerful Features to Keep After Sales Service Teams Efficient & Productive
Customizable portal gives your customers or in-house technicians the ability to quickly issue work requests and receive status notifications, reducing room for error with “status check” communications.
Work Order Tracking
Optimize your techs efficiency and productivity with powerful, easy-to-use work order tools like smart lists, bulk work actions, and recurring jobs.
Dispatch notifications immediately update technicians of work changes, while scheduling/calendar integrations automatically update Outlook and/or Google calendar.
Asset / Equipment Tracking
Easily track the equipment/assets needing service in your facilities with the ability to include photos, user manuals, warranty information, serial numbers and more.
Quickly see at a glance work that is behind schedule, completed, and assigned during a given timeframe, job costing and profitability, and more with customizable dashboards and reports.
Billing & Contract Management
Accelerate your cash flow by easily and quickly creating billing summaries, tracking job costs, and exporting work orders.
Trust Our Experience
Over $4 Billion
Billable Services Tracked
Adapt BlueFolder’s Powerful Features to the Unique Needs of Your After Sales Service Team.
Our service software is highly customizable for manufacturer service groups. Our powerful API enables custom integrations with your other software products, making it a great service management solution for small and large teams alike.
Use BlueFolder’s work order custom fields to help you record, display and report on specific data per work order. Custom field types include text (any type of data), lists (a set of values users must pick), dates, numbers, and yes/no fields (checkboxes used for true/false values).
BlueFolder’s Work Order Software features are highly customizable, allowing you to create workflows specific to your unique needs. The ability to change work order status colors, generate automated status changes, use default values for assignment completion, and specify how work orders behave based on technician permissions, gives you complete control over how work is managed and completed.
*Customizable work order status colors available with Pro Plus and Enterprise Plans*
After Sales Service Software Compatible with QuickBooks®
BlueFolder is highly customizable and highly compatible with third-party accounting solutions including QuickBooks®, Xero, and FreshBooks. And, our API gives you even more power to connect with other solutions.
“I have found your company to be outstanding in service and customer care. So many services promise so many things; Bluefolder actually delivers! Thank You for helping me run my business better!”
Jeff Tingley | Sparkle Services
TRUSTED BY HUNDREDS OF SERVICE COMPANIES LIKE YOURS
Ready to See How BlueFolder Can Help You?
Start your free trial or schedule a demo today!