Ease of use and a fast interface are our secret weapons.
Easy, professional field service management and work order software.
Maximize technician efficiency, track work orders, equipment uptime, and increase customer satisfaction.
Trust our 14 years of experience helping excellent service businesses like yours!
Why Companies Choose BlueFolder
Easy To Use
Customizable
Make BlueFolder work the way you want with settings, custom fields, and more.
Feature-Rich
The right mix of powerful features – without clutter or confusion.
Great Support
Friendly, accessible support to help you get up and running quickly.
Maximize technician productivity with intuitive work order software
Scheduling
Keep track of customer meetings & service appointments. Sync with Outlook or Google Calendar.
Assignments
Assign work orders to technicians for completion. Track assignment completion status. Support for multiple assignments per work order.
Automation
Keep your team in sync and your customers informed with powerful email/text notifications.
Equipment Tracking
Keep track of the equipment/assets you service. Attach before/after photos, user manuals, etc. Accurate service history per equipment item.
Contracts
Manage service contracts and record billable activities against contract balances.
Signature Capture
Record customer acceptance of completed work with their signature. Works with smartphones and tablets.
Recurring Jobs
Setup recurring jobs and let BlueFolder eliminate the tedious process of tracking repetitive work.
Customization
Powerful customization options let you tailor BlueFolder to fit your needs. Custom fields, access controls, optional features, and more.
Detailed Logs
Know who did what, and when. Detailed logs keep you in the know and help your whole team stay accountable.
Increase customer satisfaction with powerful Field Service CRM
Customer Portal
One of our most popular features! A powerful, secure portal where your customers can create work orders, track status, and much more.
Service History
Super fast access to customer service history makes your team shine when customers call. Your customers will be impressed with how organized you are.
Email Automation
Notify customers of job status, comments, appointments and more. Customers can reply to notifications and their comments are added to the system to keep everyone in the know.
Contacts & Locations
Keep all of your important customer information organized and secure. Flexible enough for corporate client information with multiple contacts & locations.
Import/Export
Import records from other systems and files. And your data always belongs to you, so export it for peace of mind anytime you want.
Accelerate your service billings & grow your business
Track Billables
Record billable materials items, labor activities, and expenses, for accurate, complete billing.
Integrate
Send billing information directly into your QuickBooks or Xero account to save time and get paid faster.
Reports
Robust reporting tools make it easy to keep tabs on your business and maximize your growth!
Trust Our Experience
We've been delivering field service software for excellent service businesses like yours more than 14 years!
11,651,104
Work Orders
3,253,814,742
Billable Service Performed
36,885
Users
Industries
Hundreds of companies in multiple industries worldwide trust BlueFolder.
What people are saying
“My experience with BlueFolder has been phenomenal. It is very user-friendly, easy to search and track work requests, simple to input data, and send alerts and announcements to all our personnel spread throughout the country. Please keep up the great work you do for us! You are Awesome!”
Marcy Mahnaz | UTSS
“I have found your company to be outstanding in service and customer care. So many services promise so many things; Bluefolder actually delivers! Thank You for helping me run my business better!”
Jeff Tingley | Sparkle Services
We’ve used it for two years, have 30 techs, and love it. Creating work orders is super fast and easily searchable afterwards. Customer service reps are fast and friendly.
Jeramy Harstad | Office Manager, Northwest Electric Solar