Work Order Tracking Software
Operate and grow your service organization with ease. Maximize your techs’ efficiency, increase your billings, and streamline work order tracking with BlueFolder.
Unlock the Potential of Your Service Team or Organization
BlueFolder’s digital work order management solution is all about simplifying your business processes while providing the customizable features you need to improve operational efficiency.
- Eliminate inefficiencies and promote speed
- Streamline communications between the office and the field
- Strengthen your reputation and service to your customers
- Improve visibility and accountability
- Grow revenue and profits
Leverage Powerful Work Order Software Features
Work Order Management
Track and manage work orders and their associated data, such as assignments, comments, labor, expenses, materials, photos, audit trail, and more. Powerful and robust customization allows BlueFolder to work the way you need it to.
Recurring jobs simplify the tracking of repetitive work and preventive maintenance by automatically creating work orders at specified intervals specified by you.
Record acceptance of completed work orders by capturing your customer’s signature directly into work orders, and easily email signed documents directly to customers, all while in the field.
Customer Portal & CRM
Improve satisfaction and deliverability with anytime access to a customizable portal for your customers. CRM features enable quick and easy access to service history, contacts, addresses, assets, enabling better communications and response times.
Keep track of the assets and equipment you service. Attach before/after photos, user manuals, etc. Run service history reports to identify maintenance trends and trouble spots.
Custom fields and reporting capabilities makes it easy to capture, retrieve, and analyze the specific data you need for your service organization.
REAL Results from Happy Clients
Decrease in "status check communications"
Annual revenue increase
Boost in billing first three months
Equip Techs to Quickly and Easily Process Work Orders
Your field service technicians and maintenance crews are always on the go. Give them what they need to make their service calls go smoother (and faster – with fewer mistakes).
From their mobile device, they can easily:
- Manage & update work orders
- Attach “before & after” photos
- Capture customer signatures
- View and complete assignments
- Record billable activities
- Access customer service history
- View equipment maintenance history
- And much more!
Robust Customization Easily Adapts to Your Business Needs and the Way You Work
BlueFolder’s Work Order Software features are highly customizable, allowing you to create workflows specific to your unique needs so you have complete control over how work is managed and completed.
Create workflows specific to your unique needs. Create custom work order status values, color-coding, generate automated status changes, and set default status values for specific events.
Billable Labor, Materials & Expenses
Activity Logs & Audits
Built for Commercial, Industrial & Residential Service Companies
BlueFolder was built for field service teams, by field service professionals. Our core principle is that software should be powerful, yet easy-to-use. In fact, most organizations are able to get up and running in just a few hours.
Use BlueFolder’s work order custom fields to help you record, display and report on data specific to your industry:
Earning the Trust of Field Service Companies since 2005
Examples of how BlueFolder’s work order tracking software brings value to service teams or organizations:
“BlueFolder is very cost effective and highly customizable.
Our best experience is how we can offer any type of preventative maintenance cycle to our clients.”
PRONTO GYM SERVICES, INC.
“We’ve used BlueFolder for three years, have 30 techs, and love it.
Creating work orders is super fast and easily searchable afterward. Customer service reps are fast and friendly.”
NORTHWEST ELECTRIC SOLAR
“I have found your company to be outstanding in service and customer care. So many services promise so many things; BlueFolder actually delivers! Thank You for helping me run my business better!”
PRESIDENT, TROPIC AIR
“The Web-based aspect of BlueFolder was key for us. We can get the information from any location and that’s important to us. It limits the needless calls back to the office because sales and service reps can find it on their own.”
SENIOR VICE PRESIDENT, HYDROWORX
“I like it because it’s web-based and not specific to any platform. BlueFolder works on any laptop, mobile device, and browser that we use.”
VICE PRESIDENT OF SALES, PROBLEU
Ready to See How BlueFolder Can Help You?
Start your free trial or schedule a demo today!