Mobile Field Service Software
Unlock the Potential of Your Service Team
BlueFolder’s mobile field service management software an intuitive, speed-optimized experience for mobile field service teams who need to quickly complete work in the field.
- Streamline communications between the customer, office and the field.
- Access and provide information in real-time.
- Improve visibility and accountability.
- Customizable to fit your team’s processes.
Leverage Powerful Mobile Field Service Management Features
Gain a full view of account history, from customer service communications to equipment maintenance logs, user manuals. All of the pertinent details of an account are at your fingertips while in the field.
Record acceptance of completed work by digitally capturing your customer’s signature directly into your work orders, and easily email documents with digital signatures directly to customers, all while in the field.
Upload Job Photos and Videos
Recording the before and after state of a job can be important documentation for you and your customers. Attach files from your phone or tablet directly to a specific work order.
Change Work Order Status
Technicians can easily and quickly change the status of a work order while in the field, eliminating the need for back-and-forth phone calls and “status check” communications that increase room for error.
Record Billable Activities
The ability to add labor and expenses on-site at the time work is performed rather than adding them later is a critical step towards accuracy and greater customer confidence and satisfaction.
Dispatch and Scheduling Management
Your techs will always know when they’ve been assigned to a job, or when their assignments change with instant email/text notifications and real-time updates to instructions.
REAL Results from Happy Clients
Decrease in "status check communications"
Annual revenue increase
Boost in billing first three months
Dispatch Service Techs to the Field with Everything They Need to Process Work Orders
Your field service technicians and maintenance crews are always on the go. Give them what they need to make their service calls go smoother (and faster – with fewer mistakes).
From their mobile device, they can easily:
- Manage & update work orders
- Attach “before & after” photos
- Capture customer signatures
- View and complete assignments
- Record billable activities
- Access customer service history
- View equipment maintenance history
- And much more!
Robust Customization Easily Adapts to Your Business Needs and the Way You Work
BlueFolder’s Field Service Management Software features are highly customizable, allowing you to create workflows specific to your unique needs so you have complete control over how work it is managed and completed.
Create workflows specific to your unique needs. Create custom work order status values, color-coding, generate automated status changes, and set default status values for specific events.
Billable Labor, Materials & Expenses
Activity Logs & Audits
Built for Commercial, Industrial & Residential Service Organizations
BlueFolder was built for field service teams, by field service professionals. Our core principle is that software should be powerful, yet easy-to-use. In fact, most organizations are able to get up and running in just a few hours.
Use BlueFolder’s mobile field service software to help you record, display and report on data specific to your industry:
Earning the Trust of Field Service Companies since 2005
Examples of how BlueFolder’s service dispatch scheduling software brings value to service teams or organizations:
“BlueFolder has a limitless ability to bend and flex to anybody providing a service. I recommend BlueFolder to partner companies of ours all the time. I haven’t found anything even to this day that does what BlueFolder does in its entirety.”
FOUNDER AND PRINCIPAL MEMBER OF INDUSTRIAL5
“We have instant insight into each job, and we can service customers in a more efficient manner — which ultimately means we can spend more time selling and less time chasing down documents and retrieving information.”
MARQUIS MEDICAL FOUNDING PARTNER
“I have found your company to be outstanding in service and customer care. So many services promise so many things; BlueFolder actually delivers! Thank You for helping me run my business better!”
PRESIDENT, TROPIC AIR
“The Web-based aspect of BlueFolder was key for us. We can get the information from any location and that’s important to us. It limits the needless calls back to the office because sales and service reps can find it on their own.”
SENIOR VICE PRESIDENT, HYDROWORX
“I like it because it’s web-based and not specific to any platform. BlueFolder works on any laptop, mobile device, and browser that we use.”
VICE PRESIDENT OF SALES, PROBLEU
Ready to See How BlueFolder Can Help You?
Schedule a demo today!