Work Order Software

BlueFolder's Work Order Software features make it easy to operate and grow your service organization by maximizing your techs' efficiency, increasing your billings, and streamlining every aspect of your workflow. There's no need to spend your weekends processing paper work orders, or trying to manage your technicians with spreadsheets with BlueFolder.

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Every BlueFolder plan includes unlimited work orders with a powerful work order feature set.

Signature Capture

Record acceptance of completed work by digitally capturing your customer’s signature directly into your work orders, and easily email documents with digital signatures directly to customers, all while in the field. 

Assignments

Assign work orders for completion, track assignment completion status,  create multiple assignments per work order, and more.

Scheduling

Keep track of customer meetings & service appointments, and sync everything with Outlook, iCal, or Google Calendar. 

Equipment Tracking

Keep track of the equipment/assets you service. Attach before/after photos, user manuals, etc. 

Contract Management

Manage service contracts with your customers whether they’re blocks of hours, pre-paid amounts, or  warranties, specify expiration dates, and attach files.

Email Automation

Keep your team in sync and your customers informed with powerful email/text notifications. Create new work orders via email, add comments and attachments, and more. 

Recurring Jobs

Recurring jobs simplify preventive maintenance by automatically creating work orders at specified intervals or schedules that you specify.

Activity Logs and Audits

Gain greater insight and accountability into ALL of the data you need for each customer, job, or equipment item.

Billable Work Tracking

Track job costs, profitability, contract hours, and spot business issues before they become problems. 


Improve results at every stage of the work order lifecycle.


Customize Work Orders to Work the Way You Do


Custom Fields

Use BlueFolder’s work order custom fields to help you record, display and report on specific data per work order. Custom field types include text (any type of data), lists (a set of values users must pick), datesnumbers, and yes/no fields (checkboxes used for true/false values).


Recurring Jobs

With BlueFolder’s recurring jobs, you can schedule recurring jobs for your customers or your internal organization, implement preventive maintenance plans for equipment/assets, or simply remember monthly service appointments.


Workflow Automation

BlueFolder’s Work Order Software features are highly customizable, allowing you to create workflows specific to your unique needs. The ability to change work order status colors, generate automated status changes, use default values for assignment completion, and specify how work orders behave based on technician permissions, gives you complete control over how work is managed and completed.

*Limited to specific pricing plans*


Work Order Smart Lists

Smart Lists provide a way to display the work order list in an organized and predictable way. You can create Smart Lists with specific criteria to make it easy to display the exact work orders you want to see. Smart Lists also allow you to choose which columns should appear in the work order list, in what order, and how the list should be sorted by default.

*Limited to specific pricing plans*


Create Work Orders from Multiple Sources

Work order software should simplify how work orders are created. With BlueFolder, you can easily and quickly create work orders via email, web request, customer portal, and the BlueFolder API.


Ready to see how BlueFolder's Work Order Software can help you?

Schedule a live demo or try BlueFolder free for 15 days—no credit card required.

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Explore Other Powerful BlueFolder Features

Work Orders

Robust work order features give you the power and control to optimize every touch point in the work life cycle. Learn about BlueFolder’s Work Order Management software.

Field Service CRM

Improve your communication, response times, and customer satisfaction with BlueFolder’s Field Service CRM capabilities. Track service histories, contacts and locations, and import/export existing customer records with ease. Learn about BlueFolder’s Field Service CRM software.

Service Billing & Invoicing

Easy to understand invoices are paid more quickly than confusing ones. BlueFolder’s Service Billing Software makes it easy to generate detailed billing summaries that can be sent directly to your customer or imported into your accounting system. Learn about BlueFolder’s Service Billing Software.

Customer Portal Service Software

Give your customers or in-house users the ability to submit requests, access work orders, equipment records, shared files, and more. The customer portal’s features give you the power and control to optimize every touchpoint in the work life cycle. Learn about BlueFolder’s Work Order Customer Portal software.

Service Scheduling & Assignments

Get everyone on the same page with team scheduling capabilities, see your whole team side-by-side, easily identify unassigned work, create recurring events, and more with BlueFolder’s Service Scheduling Software. Learn about BlueFolder’s Service Scheduling Software.

Mobile Field Service Software

BlueFolder’s Mobile Field Service Software is a web-based, mobile-optimized web app that is accessible from any device and doesn’t require any downloads or installs. Learn about BlueFolder’s Mobile Field Service Software.

Dispatch & Mapping Software

BlueFolder’s Service Dispatch and Mapping software enables your techs to always know where they’ve been assigned to and know when their assignments change with instant email/text notifications. Learn about BlueFolder’s Service Dispatch and Mapping software.

Equipment & Asset Tracking

Equipment and asset tracking is easy with BlueFolder. Track serial numbers, manufacturer and model information, warranty expiration, and link equipment to work orders. Learn about BlueFolder’s Equipment and Asset Tracking software.

Contact Management Software

Easily track contract usage, view every work order associated with a contract, and attach documents or photos to contracts keep everything in one place. Learn about BlueFolder’s Service Contract Management software.

Reports & Dashboards

Keeping an eye on key metrics is crucial to the success of your business or organization. Custom reporting and dashboards help you keep a close eye on what matters. Learn about BlueFolder’s reports and dashboards.

Field Service Software Integrations

Maximize efficiencies by connecting your BlueFolder account with other systems via the BlueFolder API, webhooks, customer portal, and third-party tools like QuickBooks, Xero, and Freshbooks. Learn about BlueFolder’s Field Service Software integrations.

Customization & Security

BlueFolder’s customizability and security features are what make BlueFolder such a great fit for organizations across many different service industries. Learn about BlueFolder’s security and customization to see how it can work for you.