Scheduling field service teams can be a hassle if you don't quite know what you're doing or if you don't have the proper tools and resources in place. It's essential to have excellent communication with field service technicians, faster-than-average response times,...
Growing your business depends on implementing the right automation process. Effective field service management that successfully leverages technology enables your field staff to be more productive, leaving customers and clients satisfied with the results while...
Many businesses that dispatch technicians into the field often struggle with the same issues. They're buried in paperwork orders and worried their business is leaving money on the table. If this sounds like your business, it might be time to implement work order...
Tracking the health of businesses these days means having important metrics about those businesses readily available in order to ensure things are running smoothly. Evaluating the financial health of a company helps keep things on track and allows business owners and...
BlueFolder has always had an optional "Start Time" field for labor added to a work order. However, we've now improved labor entries even more with the following changes: Labor entries now have a new "Stop Time" field. A new settings page for labor preferences has been...
You're probably familiar with the quote that goes something like, "if you want different results than you're currently getting, you'll have to do things differently than you currently are to get those results." The same mantra applies to how your organization...
How to Improve Your Work Order Process at Every Stage You're probably familiar with the quote that goes something like, "if you want different results than you're currently getting, you'll have to do things differently than you currently are to get those results." The...
Maybe this situation sounds familiar: Your approach to work order management has evolved over time. Your company started with paper, then graduated to spreadsheet templates, and then experimented with email. Maybe you even have software that has been cobbled together...