Medical Equipment Service Software

Easily manage projects and work orders for medical equipment repair, preventive maintenance and installation.

What Makes BlueFolder’s Medical Equipment Maintenance Software Better?

Medical facilities and HTM/biomedical device companies can’t afford gaps in service history — a missed inspection or lost record is a compliance risk, not just an inconvenience. BlueFolder gives you one system to track every medical device and piece of equipment, generate detailed service histories for regulatory documentation, and give your staff a Customer Portal to submit and check on maintenance requests without chasing down status updates. It’s built to meet the demands of patient safety initiatives without adding administrative work for your technicians.

Maximize Medical Equipment Uptime, Reduce Compliance Risk, and Support Patient Safety

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Customization and Security

Easily manage user rights and create admins as well as keep an audit trail of all interactions and work statuses during the lifecycle of work orders.

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Service Dashboards

Quickly see at a glance work that is behind schedule, completed, and assigned during a given timeframe, job costing and profitability, and more with customizable dashboards and reports.

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Asset / Equipment Tracking

Easily track the equipment/assets needing service in your medical facilities with the ability to include photos, user manuals, warranty information, serial numbers and more.

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Medical Maintenance Scheduling

Dispatch notifications immediately update technicians of work changes, while scheduling/calendar integrations automatically update Outlook and/or Google calendar.

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Assignment and Work Tracking for Medical Equipment Maintenance

Optimize your techs efficiency and productivity with powerful, easy-to-use work order tools like smart lists, bulk work actions, and recurring jobs.

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Customer Portal

The customizable portal provides medical staff the ability to quickly issue maintenance requests and receive status notifications 24/7, reducing room for error with “status check” communications.

Trust Our Experience

We've been making field service software for excellent service organizations like yours since 2005!

12.6+ Million

Work Orders Processed

Over $4 Billion

Billable Services Tracked

30+ Thousand

Active Users

Adapt BlueFolder to Your Medical Equipment Service Needs

Medical equipment service providers differ in size and complexity, from single-facility biomedical teams to multi-site HTM providers. BlueFolder is highly customizable, with a powerful API and integrations with QuickBooks, FreshBooks, and Xero, so your device and equipment service data connects cleanly to the accounting tools you already use, whether you’re running a small team or a large operation.

Custom Fields

Use BlueFolder’s work order custom fields to help you record, display and report on specific data per work order. Custom field types include text (any type of data), lists (a set of values users must pick), dates, numbers, and yes/no fields (checkboxes used for true/false values).

Workflow Automation

BlueFolder’s Work Order Software features are highly customizable, allowing you to create workflows specific to your unique needs. The ability to change work order status colors, generate automated status changes, use default values for assignment completion, and specify how work orders behave based on technician permissions, gives you complete control over how work is managed and completed.

*Customizable work order status colors available with Pro Plus and Enterprise Plans*

Recurring Jobs

With BlueFolder’s recurring jobs, you can schedule recurring jobs for your customers or your internal organization, implement preventive maintenance plans for equipment/assets, or simply remember monthly service appointments.