Field service businesses run on work orders. Everyone uses some kind of work order to kick-off each job, track status, and trigger invoices. But many companies leave out a crucial detail from this process – the work order category. It may not seem obvious that...
When your field service business is humming along, you’ll rarely see techs in the office – they’re out completing jobs. But they still need to access work order information and update status as they go. A mobile work order app can make this process convenient and...
For facility maintenance and field service businesses, maintenance work represents a reliable revenue stream. However, managing a constant influx of requests, keeping up with technicians in the field, and tracking equipment can overwhelm your staff, especially as...
According to Heating, Air-conditioning & Refrigeration Distributors International (HARDI), the HVAC industry grew 23.6% in 2021 and will continue on a similar pace this year. Healthy equipment sales are increasing demand for installations, repair, and servicing....
If you’re wondering whether your field service management (FSM) software should include a customer portal, consider that 88% of consumers in the United States expect a company to offer a customer portal. People like the convenience of easy access to their accounts and...
Short-term expenses keep many businesses from implementing preventive maintenance plans. But a well-considered and streamlined plan can boost productivity, decrease waste, and help organizations meet their future maintenance needs. In fact, a report by BOMA (the...
A medical equipment management plan (MEMP) is a guide developed by healthcare organizations and management to oversee and maintain medical equipment to safe and readily available standards. If your health organization is accredited by a medical regulatory agency, such...
What is Work Order Management Anyways? Before we talk about how a digital work order system can boost efficiency, it's important to first understand what a work order actually is. In every industry, the purpose of a maintenance work order system, work ticketing...
Managing multiple field service technicians and equipment while keeping your business organized and accurate is quite the chore, especially without the right software. There are a few different options to consider when it comes to properly managing your teams and...