If you’re wondering whether your field service management (FSM) software should include a customer portal, consider that 88% of consumers in the United States expect a company to offer a customer portal. People like the convenience of easy access to their accounts and...
Short-term expenses keep many businesses from implementing preventive maintenance plans. But a well-considered and streamlined plan can boost productivity, decrease waste, and help organizations meet their future maintenance needs. In fact, a report by BOMA (the...
A medical equipment management plan (MEMP) is a guide developed by healthcare organizations and management to oversee and maintain medical equipment to safe and readily available standards. If your health organization is accredited by a medical regulatory agency, such...
What is Work Order Management Anyways? Before we talk about how a digital work order system can boost efficiency, it's important to first understand what a work order actually is. In every industry, the purpose of a maintenance work order system, work ticketing...
Managing multiple field service technicians and equipment while keeping your business organized and accurate is quite the chore, especially without the right software. There are a few different options to consider when it comes to properly managing your teams and...
For service businesses or organizations that operate via work orders and in-person service calls, field service management software can offer game-changing solutions that boost overall company productivity and success. Whether the task is scheduling emergency...
From work order scheduling and dispatching to customer engagement, incorporating field service management software into your business can significantly increase company-wide productivity. A field service management system can not only help optimize critical assets...
If you own or perform facilities maintenance on a commercial building, you'll need a commercial building maintenance checklist to help guide your repairs. The last thing you want is for your building to require extensive repairs that could've been avoided...
A machine breakdown could disrupt the flow of the entire operation, not just of your business but also of your customers. And the financial impact of a prolonged downtime could be significant. This is why a preventive maintenance plan (PMP) is essential to minimize...