How GESCO Improved Transparency and Accountability with BlueFolder For service organizations, growth often creates new operational challenges. Keeping track of service requests, technician schedules, customer communications, invoices, and follow-up tasks becomes...
If you’re shopping for mobile workforce management software for a field service company, you’re not alone. Many organizations have realized that workforce management with paper and spreadsheets is no longer viable for a workforce that is out in the field and on the...
How to Track & Optimize Medical Imaging Equipment Maintenance Medical imaging equipment maintenance is one of the most critical — and complex — responsibilities for biomedical and field service teams. From MRI and CT scanners to X-ray and ultrasound...
Preventative Maintenance for Medical Devices & Equipment in 2026 Commercial medical equipment powers critical healthcare workflows every day. For teams that service medical equipment in commercial facilities, keeping this equipment running reliably is a regulatory...
Understanding a customer’s full history shouldn’t require digging through endless emails, notes, and service logs. That’s why we’re excited to introduce the AI-Powered Customer Communication Summary feature. With this update, BlueFolder uses AI to automatically...
Keeping track of field work can be overwhelming when multiple technicians are adding notes over several days. BlueFolder’s new Field Notes Summarization makes it easy. This AI-powered feature condenses all technician updates into a single, organized summary. For...
Welcome to Warranty Tracking by BlueFolder Keeping track of equipment warranties can be tricky, especially when your team manages hundreds (or thousands) of assets across multiple customers. Missed expirations can lead to billing errors, awkward conversations, and...
Inefficient work order processes and the lack of essential tools such as work order management software can lead to delays in your workflow, higher costs, lack of accountability, and a backlog of to-do lists. The key to assess your current work order management...
Few businesses have more use for mobile field solutions than field service providers. Technicians are on the road most of the time, and they need to be able to find customer locations, get to appointments on time, and make sure they have the right manuals, parts, and...